Privacy Policy

Glossary:

TriniTEQ Limited = TriniTEQ
Services = Technical support, training etc
Products = Software and Hardware
TriniTEQ ABN 460 8066 4259 respects your privacy as detailed below:

Collected Information

TriniTEQ does not distribute or share customer e-mail addresses, except as noted in its Terms of Service, or as may be required by law.

TriniTEQ uses the information we collect to set up products and services for individuals and their organisations. We may also use the information to contact customers and prospects to further discuss products and services we provide and ways we can improve them, and to send information such as announcements of promotions, events regarding our company or partners and customer newsletters. We may also e-mail a customer newsletter and updates about products, services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by e-mailing info@triniteq.com

All financial and billing information that we collect is used solely to bill for products and services rendered. TriniTEQ does not use this billing information for marketing or promotional purposes. Except as we explicitly state at the time we request information, or as provided for in the TriniTEQ Terms of Service, we do not disclose to any third party the information provided.

TriniTEQ has referral relationships with third-party companies and individuals ("Referral Partners") who refer their customers to TriniTEQ. Customers who become paying customer of TriniTEQ through a Referral Partner are considered customers of both TriniTEQ and the Referral Partner. TriniTEQ and a Referral Partner may share customer contact as well as account, financial and billing information with respect to their joint business relationship with the customer. The sharing of this information allows TriniTEQ and the Referral Partner to establish the identity of the shared customer and determine referral fees owed. Shared contact and account, financial and billing information is governed by the TriniTEQ Terms of Service. TriniTEQ does not share your business data with Referral Partners.

TriniTEQ has integration relationships with third-party companies and individuals ("Integration Partners"). These relationships extend the functionality of products and services and the Integration Partner application or service ("Integrated Service") by allowing TriniTEQ, and the Integrated Service to exchange customer data and to establish linked business processes between the two. Customers who pay TriniTEQ for use of the Services and use this Integrated Service are considered customers of both TriniTEQ and the Integration Partner. TriniTEQ and an Integration Partner may share customer contact, account, financial and billing information, and business data with respect to their integrated business relationship with the customer. The sharing of this information allows TriniTEQ and the Integration Partner to establish the identity of the shared customer. This sharing also allows the Integration Partner to provide enhanced functionality of the integrated service. Shared contact, account, financial and billing information, and business data is governed by the TriniTEQ Terms of Service.

Other third parties, such as content providers, may provide information on a TriniTEQ Web site, but they are not permitted to collect any information, nor does TriniTEQ share any personally identifiable user information with these parties.

TriniTEQ may also collect certain information from visitors to a TriniTEQ Web site. This information is logged to help diagnose technical problems and to administer the TriniTEQ Web site and Services in order to constantly improve quality. We may also track and analyse non-identifying and aggregate usage and volume statistical information from visitors and customers.

Cookies are files Web browsers place on a computer's hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. TriniTEQ uses a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences. When a visitor follows a link to the TriniTEQ Web site from an affiliate or promotion, TriniTEQ stores information about that affiliate or promotion in a session cookie.

Third Party Sites

The TriniTEQ Web site contain links to other Web sites. TriniTEQ is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.

Security

TriniTEQ has security measures in place to help protect against the loss, misuse and alteration of the data under TriniTEQ's control. When using Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you.

Opt-Out Policy

TriniTEQ offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us or about sharing information with third parties, send us a request specifying your new choice. Send your request to info@triniteq.com

Correcting and Updating Your Information

To update or change information, or billing information, email info@triniteq.com

Additional Information

Questions regarding this Privacy Policy or the security practices should be directed to TriniTEQ's Security Administrator by e-mailing security@triniteq.com