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Delivering End-2-End Service
Some POS vendors use resellers and distributors to sell their products making it difficult and cumbersome to properly install and setup your system. Others provide only setup assistance and leave once the installation complete leaving your wait staff confused and frustrated. WaiterPad POS systems provides the most comprehensive support on the market ensuring that you are a confident and efficient POS user. Our 3-step End-2-End service process guarantees a successful installation and usage.

Step 1: Business Evaluation
Delivering the right solution starts with understanding your business. Our experienced staff assesses your business needs, recommends best practices & suggestions to optimize your restaurant, works with you to determine the right POS solution, and sets the appropriate goals and objectives for your operation post-installation.

Step 2: Setup & Installation
Leave the setup and installation to us. Just provide us your menu and wait staff information and our experienced installers will populate, install, test, and optimize your new reliable WaiterPad POS system for you. It’s that easy!

Step 3: Training and Roll-out
Unlike our competition, we provide comprehensive post-installation support. We will ensure your success by providing comprehensive training. In addition, we spend 1-week at your restaurant post-installation to help you along the way. In most cases, restaurants are meeting their short-term goals in only 3 days!

Guaranteed System Competency & Staff Efficiency
We not only guarantee our system’s uptime, we guarantee that you and your staff will be comfortable with and efficient using the system within the first week of installation!

Business Evaluation

  • Needs assessment
  • Best practices
  • Solution requirements
  • Goals and objectives

 

Setup & Installation

  • Menu and data population
  • Hardware installation
  • System testing
  • Optimization
 

Training & Roll-out

   

 

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